Shipping Policy
-
Shipping Coverage: We provide worldwide shipping services to most countries and regions across the globe. All orders will be processed and shipped from our designated warehouses once payment is confirmed. We reserve the right to exclude remote areas with special logistics restrictions without prior notice.
-
Processing Time: Standard order processing takes 1–3 business days after successful payment. Customized, pre-order or out-of-stock products require 3–7 business days for processing. Orders placed on weekends or public holidays will be processed on the next working day.
-
Shipping Time: Standard international shipping takes 7–20 business days for delivery. Expedited shipping takes 3–10 business days. Delivery time is an estimated value and may be affected by customs inspection, weather conditions, local logistics delays and other uncontrollable factors.
-
Shipping Fees: Shipping fees are calculated based on the product weight, size, destination country and shipping method. Free shipping services are available for orders that meet our specified consumption thresholds, with applicable regions marked on the product page or checkout page.
-
Order Tracking: After your order is shipped, we will send a tracking number and logistics query link to your registered email. You can check the real-time transportation status of your package online at any time.
-
Customs & Duties: International shipments may be subject to local customs duties, taxes and handling fees. All additional fees incurred by customs clearance are borne by the buyer. We will not bear any extra costs caused by local customs policies.